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Local discussion: 02 phone signal - grrrr

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    Does anyone else have problems with an 02 phone signal? It is driving me mad because the signal starts off clear but always dies within the first minute. It only happens in Stroud Green. I have to go outside to make a call. And yes, it does seem to be getting worse.

    I've tried complaining, upgraded the phone, changed the sim card but nothing works. I've concluded it just has to be a diabolical signal, but 02 don't agree. I am getting really fed up with standing in the freezing snow in the road trying to make a phone call.

    Is Stroud Green becoming a mobile black spot, surely we don't have to put up with this in this day and age (etc, etc)?
    • CommentAuthorSimonB
    • CommentTimeDec 21st 2009
     
    My flatmate and I both us iPhones on O2 ... and yes we've both noticed a drop off in signal in the area
    • CommentAuthorCat
    • CommentTimeDec 21st 2009
     
    I have the same problem, have to go outside to make a call as well even when it says I have a decent signal.

    I thought it was just because we live in a basement flat.
    • CommentAuthorgraeme
    • CommentTimeDec 21st 2009
     
    I raised it to an engineer, and they tried to re-align the mast somewhere. Didn't really help.

    Comes and goes in my flat. Contract is up in January, so have iPhone unlocked and will try my work's Vodafone sim to see what the signal is like. My Blackberry gets a signal all the time.

    I have to re-direct my iPhone to my landline when I'm at home or I miss calls.
    • CommentAuthorpoxy
    • CommentTimeDec 21st 2009
     
    Orange ain't that hot either.
    • CommentAuthormarkpack
    • CommentTimeDec 21st 2009
     
    I've found the Vodafone signal to be rather patchy up my way (up the hill off the north end of Stroud Green Road).
    • CommentAuthorMisscara
    • CommentTimeDec 21st 2009
     
    My 3 signal is almost non-existant on Upper Tollington Park. When I looked at the coverage checker on the web, there appears to be a big hole in coverage within a few hundred yards radius of my house. Why wasn't I told this when I renewed my contract? It was fine when I lived round the corner. I've been getting texts saying they're working on improving the network in the area so perhaps it will be sorted soon.
    • CommentAuthorArkady
    • CommentTimeDec 21st 2009
     
    02's a bit hit and miss on Mount View Rd.
    • CommentAuthorgraeme
    • CommentTimeDec 21st 2009
     
    Hmm just swapped my sims and unlocked my iPhone. O2 sim give 0-1 bars/'searching...'. Vodafone sim gives 4 bars. Nice.

    I don't use 3G, the coverage at my work is awful, so was advised by O2 to 'turn it off and use wifi for data'.

    At home off Oakfield road.
    • CommentAuthorAlex
    • CommentTimeDec 21st 2009
     

    My signal on Three is also near non-existent around Lancaster Road. We clearly need some more mobile phone masts all round.

    Could someone please tell the more scientifically-challenged campaigners among us (including the MP as well as the council who are both bent on stopping us getting decent reception)?

    • CommentAuthorSimonB
    • CommentTimeDec 22nd 2009 edited
     
    According to the O2 coverage map we have 'high' levels of on-street coverage (Video calls) and HSDPA coverage (i.e. enhanced 3G)

    Clearly bollocks.
    • CommentAuthorlizbet
    • CommentTimeDec 22nd 2009
     
    surely life is too short for all this whingeing about phone reception......
    • CommentAuthorSimonB
    • CommentTimeDec 22nd 2009
     
    I think we're perfectly entitled to whinge - we're paying for a service that is clearly not being delivered
    • CommentAuthorIan
    • CommentTimeDec 22nd 2009
     

    communication vastly improves our lives. Not being able to arrange things quickly and to be able to keep in contact easily is precisely the problem. Time is wasted, happiness foregone. Put simply life is too short not to whinge about mobile phone reception.

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    Life is too short to spend ages putting your clothes on and going into the street to make a phone call, when you could be doing it inside, preferably in bed. And I'm paying for it and I ain't gettinng it.
    • CommentAuthorhsb
    • CommentTimeDec 22nd 2009
     

    My signal on 02 is great. I am writing this from my bed whilst making a call.

    • CommentAuthorDavid
    • CommentTimeDec 22nd 2009
     
    We are Ninja

    Shoelaces, always had a problem why we should do them up to make it more difficult to take shoes off.

    • CommentAuthortosscat
    • CommentTimeDec 29th 2009
     
    • CommentAuthorAli
    • CommentTimeDec 30th 2009
     

    This could be because most of the base stations are on the otherside of the Railway

    See http://www.sitefinder.ofcom.org.uk/frame_map.htm

    Put in your post code and then zoom out

    • CommentAuthortosscat
    • CommentTimeDec 30th 2009
     
  21.  
    My O2 signal dies within the first minute as well despite starting clear. Very infuriating. I end up having to talk in the street, Albert Rd, as the conversations carry on.
  22.  
    @ali - very useful little map, it explains why the signal is better at the back of my house.

    If the story about 02 screwing up over iPhones is true (seems very plausible) then it sounds like I should move to Vodaphone as soon as my contract expires. Or does Vodaphone have iPhone issues as well?
    • CommentAuthorMarquis
    • CommentTimeJan 2nd 2010
     
    Just wanted to warn you that I had just about the worst customer service experience of my life with Vodafone, about two years ago. I found myself waking up during the night having dreamt of endless phone conversations with disinterested, incompetent Vodafone staff.

    They don't seem to have a record of previous phone conversations, even though they say they do, and you'll have to be prepared to summarise your problem including the twenty previous conversations every time you're in the sad situation of having to ring them, only to find that they are genuinely NOT interested in helping you.

    Just google something in that direction. I remember there were quite a number of discussion boards with Vodafone customers who had made a similar experience.
    • CommentAuthorBernie
    • CommentTimeJan 2nd 2010 edited
     

    T-mobile crap in our Oakfield Rd basement flat. Orange slightly better but not much. What to do?

    • CommentAuthormarkpack
    • CommentTimeJan 2nd 2010
     
    I've had pretty mixed experience with Vodafone (some of which I blogged about, but unfortunately there doesn't seem to be one mobile operator that stands out for consistent excellent customer service. People both rave and rant about them all..
    • CommentAuthorSimonB
    • CommentTimeJan 18th 2010 edited
     

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