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Vanilla 1.1.5a is a product of Lussumo. More Information: Documentation, Community Support.

1. • CommentAuthorminou
   • CommentTimeDec 28th 2009

    
   Hello, can anyone recommend a good (and not pricey) NHS dental practice in our area? I know there's the Hornsey Dental Centre on Hanley Road - anyone had any toothsome dealings with them?
   
   Thanks!
2. • CommentAuthorIan
   • CommentTimeDec 28th 2009 edited

    

   What is it about the last couple of months and teeth?

   Threads here and here

   I changed dentists from my one in Camden to Shah on Stroud Green on the strength of these threads. Went last week and there were no problems with my teeth. Surgery was a bit dated compared to my last one but that isn't a clincher, he was a good guy and people here have no complaints.

3. • CommentAuthorminou
   • CommentTimeDec 29th 2009

    
   Thanks, I'll give Shah a whirl. And sorry for not checking other threads first!
4. • CommentAuthorSlabber
   • CommentTimeJan 31st 2010

    
   I have been banned
   I once went to that dentist near the Beacon Book Store and my tongue was black from drinking red wine the previous night. She said "Do you have AIDS?" It was a little unnerving.
5. • CommentAuthorAli
   • CommentTimeMar 3rd 2010

    

   After previously recommend them I having a few issues with Hornsey Dental Centre on Hanley Road. Got a crown done Feb 2009 , got loads of problems with infection 10 months ie Mid December Turns out to be a Root Canal issue so got that Treatment which cost £500 and included drilling through my 9 Month old crown which itself had cost £500. When I got told I needed a Root canal the Dentist said he would fix the Crown up so it would not be compromised. Got that done last night and they wanted £56 for the work even though I have spent £1000 their already. Three different Dentists involved and the one who did the crown left just after he told me it would get fixed.

   The interesting stuff which has come out this so far is that Private Treatment costs 2.5 times than NHS and has less of a “Guarantee” (ie non) than NHS which is Year see

   http://www.dh.gov.uk/en/Aboutus/Chiefprofessionalofficers/Chiefdentalofficer/DH_4138821

   Form FP17DC is the NHS Dental Plan form which gives you a one Year guarantee.

   The lady of who is chasing me for the money is unable to tell me who is responsible ie who I have a contract with. I think they are implying it is each Dentist and they have no responsibility. All very shady.

   It will be interesting to see how this pans out.

   First step is to follow practice complaints procedure, they it is the Dental Complaints Service and then the BDA.

   I really want to see who it is you contract with and what the Ts & Cs are.

   Pity as I have found the Dentist okay there and I feel sorry for the one who is loosing out on this from last night.

   The “shady” world of Private Dentistry is about to be pursued for answers.

6. • CommentAuthorDonnaW
   • CommentTimeMar 3rd 2010 edited

    

   I've got a great dentist but he's not local. I tried a local place and they hurt me, I can't remember which one it was, but it was on Stroud green road. So I went back to my old dentist, when we used to live in West Hampstead. He's based in Kilburn and he's NHS and he's open on Saturdays. He NEVER causes me any pain. And that's saying something.

   Here are his details: http://www.nhs.uk/ServiceDirectories/Pages/Dentist.aspx?oid=de_5K5003&pid=000001_NW67JG&JScript=1

7. • CommentAuthorMisscara
   • CommentTimeMar 5th 2010

    
   The big one on Upper street next to Strada is really good. Ask for the Danish guy, he is so gentle and has small hands. I had some treatment a couple of years ago and thought it was going to hurt like hell but I hardly felt anything at all. And the place is really clean and professional. They do NHS as well.
8. • CommentAuthortosscat
   • CommentTimeMar 5th 2010

    

   Small hands = serial killer.

9. • CommentAuthorkatiejane
   • CommentTimeMar 5th 2010

    
   @ Ali - I'm beginning to suspect they're ripping me off too. I won't go into detail, but in the last twelve months, I've had three fillings (one of which left me with really bad toothache, although they denied any responsibility), and they couldn't wait to book me in for another two at a cost of £93 each. I asked if I could go over to NHS and the receptionist got really stroppy, said I'd have to book in for another check up, even though I'd had one as a private patient at a cost of £25 two days earlier. I also think it's highly suspect how they a) take a £20 deposit for any work and b) really push their dental plan.
   
   Oh - I did go into detail. Anyway, I've decide to find another.
10. • CommentAuthorActionVerb
    • CommentTimeMay 3rd 2010

     
    Hmm. Dodgy wisdom tooth is causing a slight concern. I had one removed a few years back, and was told that if the others are starting to cause problems, I'll have to go for a full blown operation to cut up my gums for an extraction. Or something similarly appealing.
    
    Is Dr Shah still the go-to local Dentist?
11. • CommentAuthorandy
    • CommentTimeMay 3rd 2010

     
    We are Ninja
    A chunk of my tooth fell out over the weekend. Expect a dental review soon.
12. • CommentAuthorNoOne
    • CommentTimeMay 3rd 2010

     
    Dr Shah is wonderful. I've seen my fair share of dentists and he's by far the best.
13. • CommentAuthorLiz
    • CommentTimeMay 3rd 2010

     
    @ ActionVerb. I was given the same advice after having a wisdom tooth out about five years ago. Needless to say, I didn't go to the dentist for the next five years. Managed to pluck up the courage to go late last year as one of them was hurting quite a lot - Dr Shah said reassuringly everything was fine and seemed unperturbed by the fact that it hurts sometimes. Most reassuring.
14. • CommentAuthorAli
    • CommentTimeMay 4th 2010

     

    Still in dispute with the Hanley Road crowd.

    I am in correspondence with their Practice Manager who is just not getting what the issue is.

    I have now got from them their Complaints process which is not much good but has given me the name of the Practice Principle.

    I have asked them 4 times for a copy of the Terms and Conditions of Business so it can be clarified who it is that your contracting with i.e. the Practice or the Dentist and what guarantees are in place for Private Patients.

    Nothing has been forth coming so I guess I will now try the Practice Principle before moving on to either something legal or the Dental Complaints Service BDA etc.

15. • CommentAuthorActionVerb
    • CommentTimeMay 4th 2010

     
    @ Liz - thanks for the re-assurance. I have a strong suspicion that I've got a nice infection going on. I'm booked in to see Dr Shah tomorrow - hopefully just a dose of anti-biotics for me!
16. • CommentAuthormagicP
    • CommentTimeMay 8th 2010

     
    Another vote for Dr Shah here. Excellent.
17. • CommentAuthordrumbeg
    • CommentTimeMay 19th 2010

     
    This is interesting. I've been with Hanley Dental Practice for the last couple of years, but am now looking to change. They seem to recommend unnecessary treatments constantly in an attempt to squeeze more money out of me. I do not feel that they have my best interests at heart. Also, the guy who saw me last there (Ali I think) seemed a little inexperienced.
    
    I might give Shah a try.
18. • CommentAuthorAli
    • CommentTimeMay 21st 2010

     

    My issue with Hornsey Dental Centre has moved on a bit. They have agreed to drop the extra £59 charge for the restorative filling in my crown.

    But interestingly they have not yet produced and copy of Terms and Conditions of Business and seem to imply that your Contract is with each individual Dentist which is incorrect as you pay the Surgery so I believe the Contract is with the Surgery.

    It also seems that there is no guarantee with Private work while there is a 12 month one with the NHS so what is the point of paying double to go Private when the only benefit is that they will see you sooner.

    They have agreed to drop the charge “without prejudice on either side” so it will be interesting to see if I will get the check-up letter in 6months!

    Make you own conclusion about HDC.