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Not sure what was going on today with the scales on the DIY till nearest the Krispy Kreme donuts on the right (with your back to aforementioned donuts), but I got a leek for 2p and a sweet potato for 1p.
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I was going to post about queue strategies and the self checkouts at Tesco, because yesterday there were two queues the same length (about 6 people in each) - one leading to the 4 self checkouts and 1 leading to a lady behind a real till.
Assuming people self checkout at the same speed as a real till, then you should join that queue.
BUT I joined the queue for the real till and was finished before the person who joined the self-checkout queue had even started.
So we can safely say that people doing their own till stuff take over four times as long as a real till, so even if the real till queue is much longer, you should join that one.
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I think the self-service tills can add time on to the visit. They insist on you putting each item on the scale and then you have to pack it away again. Then it faffs unnecessarily at the end and tells you to take the items when you already have done.
And if you're buying alcohol, it has to alert the supervisor to check your age. All much slower than it need be. -
Don't even get me started on how the people queuing for the self service tills seem completely incapable of counting to ten items...
...it is this same innumeracy that then bowls over into illiteracy when they need to use the self help tills...
... although it can't be illiteracy there is a recorded voice talking to them and pictures for the food buttons that they designed to allow a two year old to use...
...so it is some other lack of response to stimuli that only psychologists researching on "sixth sensists" can hope to rectify .
The only way to get through it is to drink the alcohol in the queue before the machine tells you it has to check whether you are old enough to buy it. -
Jesus don't get me started on the self-service checkouts at Tesco's...
Firstly there should be some form of IQ/cognitive ability/English language/vegetable recognition test undertaken before you're qualified to use the machine. Secondly, there is ONE queue for all 4 checkouts. Don't think you can be sneeky and start a double queue depending on whether you use the left or right checkouts.
If you see someone around 5.30 most evenings shouting back at the thing...
"There is nothing in the bagging area stupid woman"
"How can I remove nothing from the bagging area"
"Yes I am going drinking tonight, and yes I am over 18"
"I know I'm buying paracetemol, but don't worry I'm not trying to kill myself"
then say hi, it's probably me.
Oh, top tip. Put everything through as carrots...cheap as chips...
Avocados?...no carrots...
Courgettes?...nope, look like carrots to me...
Ciabatta? nope, just funny looking carrots :) -
Oooh, you're right about the one queue thing. I've seen a fair amount of bristling going on when someone makes a mistake about this.
And I'm glad I'm not the only one answering the machines back. -
This does bring up the wider question of when 'people' are at any till and they are suprised that all of a sudden they have to pack their shopping and further suprised when they have to pay for it, prompting much rummaging in handbags for purses then much rummaging in purses for money, cards, club cards, coupons etc when they've been standing in the queue for 10 minutes doing nothing (well, maybe gassing on the phone about nothing).
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I saw one couple split their shopping between two tills to speed things up. Then they realised some of the special offers wouldn't be calculated as it would be two separate transactions...
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did they have fewer than 5 items each?
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No, they had loads of items each. Good point.
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@ magicp
if you scan the booze first, then they normally have plenty of time to authorise it
and you can put stuff straight into the bags on the scales
if i ever get a job on the checkouts i will let you know other tricks of the trade. -
If you've got a string shopper to cut down on your environmental impact then it's a bit of a ball ache - you have to sort of stack it then pack it.
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i think the new (and rubbish) bags are fully biodegradable now... hmmm
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Cheers Geoff, my gripe about the packing is the same as Tosscat's.
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Actually, if you glare (or smile, depending on mood) at the Tesco person by the tills, they can press a button on their magic screen that allows you to pack directly into whatever bag you've brought with you. Of course that assumes that there is a Tesco person by the tills though...
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I was about to throw a major fit in Tesco last night but thought better of it, I am English after all and a strongly worded letter will suffice. Anyone else want to try and chip into Tesco complaints department.
Plus, due to confustion and the fact they are twats, miss annie stole I REPEAT STOLE a loaf of bread, I wish she'd told me - I wanted Lobster and a cake.
Anyway this is my email I sent them please do the same and maybe just maybe they will change their ways, but I also think Leeds United will win the F.A Cup every year so you see how much of a deluded fool I am...
Dear Tesco, I know this won't get any higher up the food chain than the poor sod sat reading this mail but its worth a try. How can I put this? At around 10.30pm last night, I found that the service, the astounding joy and dedication to duty that your staff offer in your Stroud Green Road of Tesco Metro made me think of the TV news clips of communist Russa circa 1974. The fact that there were no tills open, two of the god awful self service checkouts refused to work and when we did get to a checkout after a 10 min wait it then took us almost 15 mins to get through it.
Its not like we were doing the weekly shop all we wanted was bread, milk and bacon. We wanted to give you money, it's horrific. Now I know times are hard, but you made more money than God last year. Us poor people, the plebs who keep your dividend high, should have better. If I was not so apathetic I would go someplace else, so for the lazy, inept and drunk of Stroud Green, please do something about it.'
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Why do you people still use Tesco unless you are happy to offset the appalling service, and run-down envirnoment (do the freezers stil leak water? do they still turn off most of the lights hours before the shop closes? are most of the remaining checkouts still unstaffed most of the time? are the staff still mostly churlish?) ... just for thinking you save a few pence off the bill.
Ah well, at least the rest of us are entertained by you banging your heads collectively against Tesco's brick walls.
Tesco does not love you! You are in a doomed relationship with Tesco! The pain will stop if you just walk away. There are alternatives -
Well, I can't speak for others but the reason I shop there (against my better judgement) is because I can't always be bothered to walk to Big Sainsburys, Little Sainsbury is beyond disappointing even though I want to love it, I do not want to pay one whole english pound for a tin of beans in the corner shop and because it sells cases for fairy cakes - which I seem to need quite often.
Oh, and because the staff are so inept that I can shoplift a nice loaf of bread without anyone, including myself, noticing. I'm quite cross that it was only bread now, should have gone for the full Richard Madeley and had some expensive wine or something.
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