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I bought a pack of mixed italian salad from Woody's. I opened it, grabbed a few leaves, washed them and put them in a salad.
I left the packet on the side as I ate my dinner.
When I started to clear up, I noticed this:

A big snail had crawled out of the salad box and was exploring its new country.

Pretty grossed out,(and pausing only to take a couple of grainy photos with my phone) I immediately took the salad box back to the shop to show to the management.
The man behind the counter laughed when I showed him the salad box with a snail on it.
He said 'Why don't you throw it away? Pick up another one from over there" whilst chuckling at the funny snail.
I went looking for another member of staff. I found a couple closing the freezer. I showed them the salad box, with the snail still attached.
"Oh" said the woman. "Well, you can get another one". I explained I didn't really want another one.
"It's not our fault," she said. "Anyway, some people eat them."
I looked at her.
She looked at me.
That was clearly the end of the conversation.
So I walked out.
I'm pretty grossed out and I'm appalled at the customer service. So I'm not going to there again. I've been a reasonably good customer of theirs, but that's done.
Let's not forget that the Black Sea BBQ (formerly Woody's Grill) was massively fined for having rats living in the oven.
So should I take it any further? If so, what should I do?
I suppose it is not Woody's fault unless it is Woody's branded salad.
If not, then who made the salad?
You should sue them for damages or report them to the council and ruin their humble, snail loving livelihoods.
It's only a snail.
One reason for washing salad is to get rid of creepy crawlies and things - it's their world too.
And unless it's carrying the bilharzia parasite I thing the health risk is minimal.
OK, at minimum, I expected:
I didn't get any of this. I got a patronising, rude and evasive answers. They made it clear they didn't care.
"It's not our fault" doesn't cut it. It's in their shop and they're selling it. They didn't put the snail in the packet, but they're working with suppliers who do. If you don't care about the quality of stuff you're selling, you're going to sell crap. If you sell crap, I don't want to shop there. If people don't shop there, you'll go out of business.
It's pretty simple.
And Bilharzia snails are tiny.
The quality in Woody's is rubbish anyway though, both service and produce.
The only good thing about it is that it's not Tesco.
He looks like he's crawling into the box from those pictures. You sure he didn't rock up the garden steps onto the counter and think about having a little salad himself? Assuming its a he of course. Blame Boris.
I picked some nettle tips on the Granville spinney to eat and had to wash them for about an hour there were so many little flies and things on them - I have much sympathy for organic farmers.
Please don't go off on a comsuming dog wee tangent.
Markets are great if you are buying stuff for that day - otherwise they are rubbish.
I've gone on about it before, but Riverford deliver a great vege box, and that lasts the week, generally.
I keep meaning to try the bike cum organic veg market towards Archway, but keep forgetting.
Are you 100% sure the snail came from the salad and not from somewhere else in your kitchen? It looks to me like he's climbing into the box rather than out of the box, is all.
We've been keeping the windows open recently to enjoy the weather and have found all manner of creepy crawlies around our flat.
As for Woodys - they offered another salad. Perhaps that's as good as an apology in Turkey? I look at that as their admission of fault, even though it clearly wasn't.
A package I had sent from the USA was lost, and I dream it happened in a similar way.
Our postman is rubbish
I think we're all missing the point here. That snail looks like its climbing in.
We had a sneaky squirrel climbing in our bedroom window the other morning, the cheeky thing, I'm sure it didn't pop out of a (horribly overpackaged) salad bag.
While we're on the postman thing, I had a card popped through once saying I had a lovely parcel, got up early on Saturday to beat the queue at Green Lanes only to be told they couldn't find it.
They were unable to trace anything and said I should contact whoever sent it (I wasn't expecting anything). Beyond that there was no recourse at all, so whoever sent me a lovely parcel, thanks and all that, but what was it?
David and katiejane, I said it looks like it was climbing in half way through my last post.
Ridiculous. No way was it climbing in. It climbed out. I saw it climb out.
The salad was a few metres from the window, we're on the first floor and most importantly, I SAW THE BLOODY THING CLIMB OUT.
Do you all work for Woodys?
And none of this "it's organic/it's not been treated" argument stands up.
Just because "organic/pesticide free" food might have snails in it, doesn't mean that if it's got snails in it it's not been treated with anything.
Tsk, did no-one else study necessity and sufficiency in formal logic?
Sack of cack.
You should have said you saw it climb out, then!
Your first post is definitely past tense, after the fact. And it sounds like you were not present for the event.
"A big snail had crawled out"
what's ambiguous about this?
armchair detectives, the lot of you.
I'm happy to share the plaudits Matt, but I did spot the inward bound mollusc first.
Does the snail have a name yet?
A fe-snail?
Regards posties (this thread's about snail mail yes?) I'm lamenting the loss of Everton our postie, it was his last day on Friday, he's gone "back on the vans" after 10 years of doing great service to the Hanley Road area. He was the perfect postie, even kept our parcels in his trolley for us when we were away, so we didn't have to go through all the admin of getting stuff re-routed. Looks like we'll be back to using our work adresses for deliveries now...
On the earlier organic veg box front, I'd recommend Abel and Cole - you can order online and set preferences for what you don't want so you never get carrots/onions/avocados in my case...
@ Colettte: Most. French. Comment. Ever.
I'm sorry, I still don't understand the severity of this issue.
The man laughing isn't great service, but he offered a solution - should he have cried? The other staff members offered a solution. Did you ask for a refund? Was this declined?
In the end it all seems to boil down to how horrid you find the snail. Personally I'm non plussed about the whole thing and would have carried the snail down into the garden and set it free.
Can we have a poll on this?
During the up and coming summer months you may find that Sue estivates, and then she won't be going anywhere.
to back andy up (for once) on the snail front, I think it really is the level of service at woody's that he's bothered about (not that i knew about this until reading SG today). He wouldn't be so patient with my insistence at stopping and "rescuing" snails that wander across the middle of the pavement otherwise.
Also, we're in a flat but have a garden which is organically maintained with planting for native wildlife and consequently full of all kinds of bugs/gastropods etc. (although that would lend credence to David's theory that it climbed in - organic gardening = fuck loads of slugs and snails. I need a hedgehog).
On the Woody's front, I find their service crap and have been using them less since the time I accidentally gave one of the check out people £20 instead of £10 and he denied all knowledge. Really wound me up!
@colette - argh! video needed a warning - hates them.
Have just played the tarantula video. The cat was fascinated by it.
Don't really have a point of view on the snail debate, but was fascinated to log on last night to find 41 comments IN ONE DAY on the thread. Not sure what that tells you about SG.orgers...
So Lucy, do you live with Andy? I get confused quite easily about who does and who doesn't know each other in real life. Are Andy and David brothers? Etc etc
I still think the snail wasn't even from the salad.
And I think Woodys is pretty good all round. I do miss the headless lamb, though
@matt: yup. I know Liz, David & Petra too, in real life - although may get jumped on for ruining the mystery!!
Going to leave David & Andy to answer on the brother front.
Are there siblings on stroudgreen? I know at least one set.
Ha ha ha! .com foods sells snails.
Yes who, who?
We are all Pete's children.
@katiejane & tosscat - will have to let them answer for themselves! Although I did have my suspicions that there was more than one set - guess I'm wrong on that one then.
The 'who knows who' guessing game deserves its own thread.
All I'll say is you've seen the photos, how could David and I not be brothers?
@ katiejane - it's conjoined.
@ colette - isn't this your job?
Erm, we're not conjoined.
I would have checked with you, but you were singing country and western music.
Did you take it to Woodys and complain?
What?
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