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A group of travellers turned up at the Sugar Lounge last night and proceeded to make a horrible noise into the middle of the night and the bar staff didn't do anything. Police were called to Stroud Green by neighbours twice (not by me) and the first time it was the community police who just were a bit relaxed. The 'Police' turned up second time. Myself and other neighbours had a chat to them and they told us that something like 20 complaints were made.
I appreciate that Sugar Lounge have made efforts to improve things (but please if you employ a door person, please let them be more active and not so passive). It's ironic this comes after a day of positive vibes from me about them. I understand as it's Tuesday no security is there. I realise it was rogue party of idiots, but you really need to control your patrons. I ran a club in the 90s with a few other people that had 700 plus people attending in a dodgy club in Hackney and we controlled it. One complaint from neighbours and we dealt with it. And we had two amazing doormen, but we paid them well.
I've spoken to other neighbours and we're not willing to tolerate tables and people left outside late at night. I wish you well but if you proceed to not respect your neighbours you will go the way of other pubs/bars like Chapter One round here. We won't respect the way you treated us last summer and we're organising police, neighbours and environmental health already.
Again, I wish your business well, but please don't take us for granted! -
I posted this on the wrong thread: (Now I get to say my peace twice!)
I feel that SOME of the critisism of Sugar Lounge is a bit unjust. Because they are open late, a lot of people are drunk already when they arrive. Which may not be obvious to the staff straight away as people tend to pull themselves together before going into a new place.
I mean there is only so much you can do!!! The problem is often the people, not the venue itself. If the doorman refuses them entry, chances are they will hang around on the pavement arguing or debating their next move. And you can't just forcibly move someone off a public pavement!
If someone has spent the evening there and are leaving in separate directions, chances are they will have a chat/cigarette/extended goodbye outside. And drunk people just tend to be loud.
Normally I would say if you live on a busy road, you have to put up with a certain amount of noise, but I wont, as I've seen previous threads, and the words "worms" and "can" springs to mind.
I do sympathise with those who are effected, but from what I have seen, the Sugar Lounge has listened and tried to do something about the situation. And at the end of the day, this street is always going to have some level of noise. -
Three friends and I had dinner and drinks at the Sugar Lounge a few weeks ago. We found the staff nice enough, but not terribly competent. The place was almost completely empty. Still, it took ages to get served. I don't think I've ever seen a barman take that long to pour three pints and a diet coke. He had to look for each glass separately. The diet coke was served with crushed ice. The food was below average.
They're clearly trying, but falling way short of the standard set by other restaurants in SG. My guess is the same applies to controlling their customers. You have to know what you're doing, or hire someone who does. -
I do acknowledge that Sugar Lounge have made efforts to improve and I stated this on the K1 post about four days ago. The incredible loud noise as I stated above was caused by a rogue group of people. I did like the Sean Nos (anicent Gaelic singing) though. We're just worried that things will return to the way it was last summer when people stayed on tables with drinks until 3 or 4 in the morning. I think the management and staff of SL are nice people but were not really that conscious of the effect of this and still have a tendency to be easy going about it all. I noticed a great improvement lately (bar last Monday), prompted by a more mature member of staff. 11 pm to take in tables is quite late compared to other bars I know, but if they do take in the tables at this time I'd be happy. However, sometimes it's 11.15, 11.30 or later. And it's good to see a doorman actually standing at the door at the weekends.
I agree noise is part of living on a busy road and I'm not that averse to it, but allowing people out with drinks or to sit at tables after 11 pm when most people are getting fairly drunk causes quite a din. I use ear plugs at night (wax ones from boots) but not so good when you want to watch a dvd or tv. -
The SL doesn't allow drinks outside after a certain time and have been very strict with this every time I've been. People do go out to smoke and the doorman tells them to be quiet but has no power to enforce this. Perhaps you ought to consider moving Kreuzcav. I hear Orkney's nice this time of year.
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As I've said above I do appreciate that Sugar Lounge have got their act together. Especially lately. Monday was worrying for myself and neighbours as it brought back memories of last summer when patrons were left out on tables with drinks until 3 or 4 am. We just don't want a re-run of that this summer. When drunk or near drunk people are left outside it really does create quite a very loud din. If it does happen this time we will seek help from official channels. I don't think this will be neccessary.
Have a lovely weekend! -
If you think there's a slight possibility kreuzkav might have a moan about the Sugar Lounge in a "Sugar Lounge" titled thread DON'T READ IT! He's perfectly entitled to voice this opinion, and while you're perfectly entitled to tell him that he's boring... its rather odd that you decided to go to all that trouble.....given that its apparently boring???
Kreuzkav - Keep plugging away. Being able to have a good nights sleep without muppets shouting their heads off isn't unreasonable.
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It may not be unreasonable. But making the same complaint here over and over again – often using what appears to be a cut & paste approach, and as many words as feasibly possible, and over as many threads (new or old) as can be managed – achieves nothing but annoyance and rapidly diminishing levels of sympathy. And that’s presumably the opposite of what is intended. The relevant authorities have been pointed out countless times – go complain to them.
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Sugar Lounge read the posts and make posts. I'm guessing Kreuzkav is trying to reach out to them before going down the official route. As you say, the number of posts suggests they're not listening. Time for a different approach then agreed.
That said, its pretty easy, if Sugar Lounge is in the title and the author is Kreuzkav......don't click on it and i promise you will avoid any feelings of annoyance or diminishing sympathy.
I don't click on the book club link because i'm not in it and its irrelevant to me. As a result i don't get annoyed and post about people going on about where to meet for the next session.
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In fairness to them, Sugar Lounge were all closed up by about 11.30 when I went past. They obviously saw the problems and closed early. The travellers came up from WLM, who also threw them out and closed, and the travellers stayed on the streets until the early hours, including outside the Stapleton and other areas. As they actually closed early, I don't see what Sugar Lounge have done wrong here? They weren't expecting the people who were being loud and can't be held responsible for them staying on the streets until 4am.
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I agree with Brodiej and sympathise with Kreuzkav. Sleep deprivation is bad enough if it's just from a one off neighbouring party. To have to put up with it regularly must be horrendous. Most of us don't have to put up with nightly noise pollution and could do with being a bit more tolerant of those who do. Just learn to be selective about whose posts you read...it works.
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Am I the only one who is interested in reading everything?
As many threads go off on a tangent,and a lot of the members here are bright bunnies, I often find threads that started off as being a bit dull can often turn out to be rather lively and often quite interesting.
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A sugar lounge thread will always be a sugar lounge thread in my experience. The "Bright bunnies" tend to just tell Kreuzkav to shut up rather than perhaps discuss anything else or use their superior intelligence to ignore. I'd say the cycle repeats every 3-4 months depending on the weather.
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Thanks to Brodiej and Tallboy for your understanding. You are right, I chose to post on here rather than being some guttersnipe reporting them to the council. I've also spoken to them face to face. And as I've said I'm very happy that they've reacted in a good way. It's taken time, but now they have a doorman on the door at the weekend and take in the chairs and tables on time (I think?).
I didn't want to get too personal and wanted to keep it on the issue but there's a weird attitude on here from about 5-10 of the regulars. I've known about this site for about four years but only registered to comment on here after seeing Sugar Lounge's posts. They are registered and come on here, so I think it's fair enough to assume they read my posts too. I don't want to ban all traffic, bars etc. I accept living on SGR means that I have to put up with a certain degree of noise. Buses ( I haven't called for their re-routing), delivery trucks (again I have never complained), traffic (I've never called for its banning).
Pubs/bars/restaurants, I love them (I've managed one, run clubs, worked as a barman, cook and waiter). I go out to a pub or two every week. But as someone said pubs and bars on SGR are badly regulated. How did K1 get away with the noise for so long? How did Sugar Lounge get away with its all night outside parities last year for up to two months (and they were parties)? I spoke to the police last Monday and they don't understand either but their hands are tied but they made a record of what is going on and if the environmental health are brought in a bars licence can be taken away within a year. But logs of complaints are needed. Again I love bars and don't want them to lose their licence. I'm too much of a nice guy.
We live in London, a modern city, an evolved city, congestion charging is used to calm traffic, there are some cycle routes and cycle lanes (not enough). We've stopped using coal burning power stations and there is no heavy polluting industry situated in the city limits. London tries to control the chaos. The same should go for bars and pubs and general noise pollution.
I accept there will be a bit of noise when people come out of the pub in high spirits and say goodbye to each other. What I don't accept is a bar leaving people on seats outside late at night with drinks in hand. It's not much to ask a bar to have a door person to ask people to calm down and ban them from re-entry if they don't and a bar to take in the chairs and benches at 11 pm (should be earlier i think).
Sugar Lounge have taken strong measures to be good neighbours and I thank them so much. Please keep it up all summer! xx -
I'm guessing Saturday nights are Street Party Nights at Sugar Lounge - 2.30am and I've just counted 10 people standing around outside having a whole lotta fun.
And hey, it's not like any of us neighbours need to, heaven forbid, sleep at this hour.
Shame, as they'd been doing so much better this past week or two... -
Sorry but that pink paint job is offensive to my eyes. I was hoping it was going to be an undercoat
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I thought it was undercoat too! Isn't it?
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I've been twice and the food was great. It was empty early on but in both cases a group of (different) fit birds came in and the whole place lit up.it was quite a night and for single guys or straying ones it must be a local hotspot. I am off there On weds.
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That must have been the night the knitting group popped in after The Stapleton.
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Maybe. They were mid 20s one night with and older ginger lady tagging along - and a gang of 6 Asian babes last thurs. Not sure it was knitting practice but 1 of em could certainly use her hands. And neither party was the noisey sort (re the above complaints) just uP for a laugh, and fit wit it. Ideal really,and as I sed the food was nice.
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Please tell me it's undercoat - if not I totally agree - truly offensive.
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I've heard from a few people that pink is the new "must have" colour in marketing/publicity - please say the pink isn't meant to be some kind of fashion statement!!
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They seem to be quieter than last year. I've been going to bed earlier as I have to get up earlier so it's been a lot more pleasant than last year. They also have a doorman which is great too.
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Awesome news
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Turns out the pink is an undercoat but I'm not sure if I prefer the horrific blue it's being painted this morning.
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It has rained lots
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I really hope that blue isn't going to stay ...
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That red is so much nicer. Shame it kind of clashes with the pink, though....
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It's after midnight and you still have your chairs out. You promised before that at 11 pm that you'd take in the chairs and tables. You have generally been good over the summer but in the last few weeks you've taken in the tables later and later.
Please keep to your promise! -
Actually no, I'm going to take Brodiej's advice.
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But it's a useful yet harmless way of letting off steam - eg there's 15 people outside there right now (2am) playing loud music - how sweet that they're having such a great night out. Outdoors. At all neighbours' expense.
Storming across the road is also not the way to talk to them, however. And their phone number seems to be broken... -
They're a bunch of piss taking bastards ('scuse my French).
Why are you all so giddy about the Sugar Lounge ?
They need to be dealt with , and they shall be.......
http://content.met.police.uk/Team/Haringey/StroudGreen
I would make the above a hyperlink , but the coding isn't working - just like the local police. -
Jak, thank you for bringing this thread to our attention.
To my knowledge, nobody has voiced their concerns to the Safer Neighbourhoods Team before. If we are not made aware, there is not much we can do about it.
I not that this thread has been ongoing for nearly 3 months now, and whilst there was initially a complaint of noise back in June, but since then there does not appear to be any specific mention of noise on a particular day.
Has anybody spoken to the Environmental Health or Licencing department at the council, or indeed tried to speak directly to the management of the bar themselves?
PC Paul KANE 263YR
Stroud Green Safer Neighbourhood Team -
the management have previously responded to threads on here, the main complaint seems to be from one individual. I'm not sure if jak has a specific complaint. there are drunk people outside all the drinking establishments on stroud green road smoking and talking loudly past midnight due to the late licence and smoking bans.
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I have made phone calls to relevant authorities before, but since SL do read these threads (and have been responsive) I'd prefer to ask them in a nice way (which I have) to keep to their promise of bringing in their tables at 11pm as promised. I've noticed a relaxation of this over the last month or so. Leaving out tables with people drinking on them causes excess noise.
The problem with Sugar Lounge is that they make an effort for a while then gradually try to get away with more and more. Why do they have to wait for police to turn up? And trust me, it's not one individual but most of the neighbours around here who find it very annoying. -
The trouble is that the police actually have very limited powers when it comes to noise. At the time it usually happens however, we are the only people that are actually at work so we are the ones that get called.
Depending on what else is happening on the borough means that it will usually not always be a high priority for us. We will attend if we can, but criminal acts that are taking place at the time will always take precedence.
If it is a continuing issue, then what is needed is long term solutions with the police, council and bar owners working together. If that is not succesful then the only other option (as a last resort) would be enforcement action by means of review of the companies licence.
The other issue with Stroud Green Road is that it straddles 2 different local authorities. One side being Haringey and the other being Islington. Sugar lounge is actually on the Islington side of Stroud Green Road and comes under The London Borough of islington for licencing and policing purposes.
PC Paul Kane 263YR
Stroud Green Safer Neighbourhoods Team -
Thanks Paul for you comments and will liase with you if things get worse. Sugar Lounge are better this summer than last, when they had people out on tables at 3am with drinks. The bad summer probably played a part but I think they have made a bigger effort over June and July. However, things are getting slack over the last few weeks. I know it's a busy road, but I think all pubs/bars have a responsibility to keep noise down after 11pm, although compared to other pubs/bars on SGR Sugar Lounge is a late bar closing well after 3am at the weekend which means most people flock into the bar after midnight which means a lot more noise around SL than other bars. I know of bars on other main streets who have two door persons around to make sure noise is kept to a minimum. It'd be happy if one good door person worked well . Maybe the owner Bee is on holiday and while the boss is away.....
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This thread came up in conversation earlier today; I've been told that there's someone at Islington Council who is keen to hear feedback on noise issues regarding Sugar Lounge, and would like to encourage people to get in touch if they're having difficulties with the noise levels. They're aware that SL is trying to do what they can to keep the noise levels down, as much as they are able.
The person to contact is Anne Brothers, Noise Liaison Officer; her email is anne.brothers@islington.gov.uk
Obviously most people on here are supportive of Sugar Lounge, but I said I'd pass this on. -
I know they have a doorman now at weekends who tells people to be quiet as they leave, but once people have left the immediate environs they tend to get rowdy again as they are walking down the road or standing outside the kebab shop or Costcutters.
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It'd be nice if the doorman was able to keep people quiet while they stand outside, too! :)
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In this Discussion
- Ali September 2011
- andpol62 March 18
- Arkady June 2011
- Brodiej August 2011
- ChangN4N6 March 19
- chrisn4 January 24
- dorothy January 22
- Ewan September 2011
- Firenze September 2011
- harpistic March 20
- Ian January 23
- Idoru March 15
- Jak September 2011
- Kaz June 2011
- kreuzkav March 15
- miss annie January 18
- Misscara March 7
- R&J August 2011
- rainbow_carnage June 2011
- RedWineandAle June 2011
- Sevlow June 2011
- sharybo August 2011
- slats June 2011
- StroudGreen.SNT September 2011
- Tallboy June 2011
